The Taste of Expectation
There is no shortage of claims being made across all categories of food and drinks within our supermarkets. From claims such as low fat,...
Research Ruins Innovative Ideas
As Linus Pauling famously said, “The best way to have a good idea is to have lots of ideas.” A typical innovation process will include a...
New formulation + a pinch of consumer backlash
The very foundation of a Victorian summer was rocked last year. I am not referring to the stereotypical four seasons in one day that we...
Functional Foods & the Consumer
You don’t need to look far nowadays to find yet another new product hitting the supermarket shelves that comfortably fits within the...
The role of research in innovation
Research is being used as an excuse for making decisions. Many use Henry Ford's infamous quote as an excuse for needing to conduct...
The Burden of Trust
Often taken for granted, the trust that a consumer places in a brand and product is not easy to gain and even harder to win back once...